When a user selects Forgot my ID, iMIS searches the database for an existing record. The search parameters the user enters are defined in the Forgot logon or password configuration window.
From System Setup, select Set up customer web components > Forgot logon or password configuration.
User choice when the desired record was not found, 1
Specifies the message the user sees if iMIS does not find their record.
Find contact: Show results before Emailing password (FindMeShowResultsFound)
Specifies whether results from a search are given before iMIS emails the password to the user conducting the search.
New account: Show results before Emailing password (NewAccountShowResultsFound)
Specifies whether results from a search are given before iMIS emails the password to the user creating a new account.